Privacy Policy

Last updated: October 6, 2026

Scrubs & Assets ("Scrubs & Assets", "we", "us", or "our") respects your privacy and is committed to protecting the personal information you provide when you use our website, contact us, submit an inquiry, or communicate with us through our website chat.

1. Information We Collect

Depending on how you interact with our website, we may collect information such as:

Please do not submit sensitive financial information, medical information, passwords, government identification numbers, banking credentials, or other highly sensitive information through the website chat unless we specifically provide you with an appropriate secure process for doing so.

2. How We Use Your Information

We may use personal information we collect to:

3. Consent

By voluntarily providing personal information through our website, forms, booking tools, or chat, you consent to our collection, use, and disclosure of that information for the purposes described in this Privacy Policy, subject to applicable law.

Where required, we may request additional consent before collecting or using personal information for a particular purpose.

4. Website Chat and Third-Party Service Providers

Our website may use GoHighLevel and/or LeadConnector to provide website chat, communications, contact management, and related services.

Information submitted through the website chat may be processed and stored by these service providers on our behalf. These providers may process information in Canada, the United States, or other jurisdictions where they or their service providers operate.

We select service providers that we believe provide appropriate safeguards for personal information, but information processed outside Canada may be subject to the laws of the jurisdiction where it is processed.

5. Cookies and Analytics

Our website may use cookies, analytics tools, or similar technologies to understand website usage, improve functionality, measure performance, and improve our marketing activities.

You may be able to control cookies through your browser settings. Disabling certain cookies may affect some website functionality.

6. Disclosure of Personal Information

We do not sell your personal information.

We may disclose personal information to service providers, technology providers, communication providers, website hosting providers, professional advisers, or other parties where reasonably necessary to operate our business, provide requested services, maintain our website, or comply with legal obligations.

We may also disclose information where required or permitted by applicable law.

7. Security

We take reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, use, disclosure, alteration, or destruction.

However, no method of transmission or electronic storage can be guaranteed to be completely secure.

8. Retention of Personal Information

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, to maintain appropriate business records, resolve disputes, enforce agreements, or comply with legal and regulatory requirements.

9. Accessing or Correcting Your Information

Subject to applicable law and certain exceptions, you may have the right to request access to personal information we hold about you and request correction of inaccurate or incomplete information.

To make a privacy-related request, please contact us using the contact information published on our website.

10. Privacy Questions or Complaints

If you have questions, concerns, or complaints about how we handle your personal information, please contact us using the contact information published on our website.

We will review privacy concerns and respond in accordance with applicable privacy legislation.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices, services, technology, or applicable legal requirements.

The updated version will be posted on this page with a revised "Last updated" date.

12. Applicable Privacy Laws

Our privacy practices are intended to comply with applicable Canadian privacy legislation. Depending on the circumstances, this may include Alberta's Personal Information Protection Act (PIPA) and Canada's Personal Information Protection and Electronic Documents Act (PIPEDA), where applicable.

Nothing in this Privacy Policy limits any rights you may have under applicable privacy legislation.

13. Contact Us

For privacy questions, requests, or concerns, please contact Scrubs & Assets using the contact information published on our website.

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